for Royston, GA
Our Reviews by City
Norine - Royston, GA
Jordan was courteous and did a thorough job. His performance was beyond our expectation.
Elizabeth - Royston, GA
Kyle - Royston, GA
Worked late until job was completed and most of all educated us on what was going on and their plan to fix issues!
Amy - Royston, GA
Very good experience
JN is the BEST
Alan - Royston, GA
Met Nathan, a new JN technician for me, on a normal maintenance service call. He is very friendly, professional, and proficient as all the other JN technicians have been for the 10 years since my system was installed by JN. Great Products, Great People, Great Service... What else could anyone ask for!!!!
very great service!
Rhonda - Royston, GA
they were very pro and very sweet to deal with I would recommend them to everyone!
Jimmy - Royston, GA
A/C went out on one of the hottest days of the year so far, on a Sunday at that. JN was able to come out that day and in a short time the house was cool again!
Excellent Service and Resolution to a Recurring Issue
Ms. Cathy - Royston, GA
This was the third time, since I have lived here that this unit had the same issues. The new building owners sent this "new" company to resolve it this time and I was impressed that rather than just unstop the drain they returned to install a pump to prevent any recurrence. When there was a slight problem with the unit not wanting to blow, it was after hours and yet they came back out and quickly resolved the issue so that we were not having to suffer throughout the night from 81 degrees heat. This , PLUS great manners by both technicians. I highly recommend them to anyone needing such services.
Andrew serviced my Airconditioner like a pro. He was also kind and helpful answering questions.
ke4yub - Royston, GA
Andrew did a good job servicing my ac. He even repaired the fasteners for the inside ac unit when he found that some of the screws had been stripped by the last service. He also provided a complete picture of repairs needed on the outside unit. He also reminded me to sign up for next year's service contract and was able to take my credit card payment at the house. And last, but. It least, Andrew was on time for his appointment! Thanks for your great service, Andrew!
Great and courteous service
James - Royston, GA
I think an item under warranty should include shipping and handling charges in the warranty.
JN Comfort was fantastic & great to work with
Deryl - Royston, GA
Andrew was very helpful & professional in explaining and performing the work that needed to be done for our system. From Jennifer at office to Andrew in the field were great!
great service fast and the price was great
Robert - Royston, GA
Don't call anyone else these guys are absolutely awesome
Barbara - Royston, GA
Robert J. did a great job of inspecting our furnace. Thanks for the prompt service. You are very blessed to have such a capable employee.
Karen - Royston, GA
Was very impressed with the work ethics of both men. Very hard workers, very qualified, very nice, polite, and worked very well together. Says a lot about your business. Jason too, was very much a great spokesman for JN and helped seal the deal while I got several bids. Even tho your company was the highest bid, his expertise won me over.
Dorothy - Royston, GA
I had Jason come and give me a quote, and while he was very late, he did offer me a couple of options, either fixing the problem or replacing the entire unit, and each option had various levels of price and included services. We decided to replace the entire unit. The installation team was very professional and kind. I felt comfortable having them into my home even with my two small children. When the work became too loud for my sleeping children, which was only for a few hours, I felt safe leaving the workers in my home while I dropped my kids off at a friends house. My only reason to give 4 out of 5 stars is the first day when Jason was 1.5 hours late, I received one phone call saying that he was 15 minutes away from my house, and then, after 3 or 4 hours, he called again saying he was on his way.
Less than Satisfactory Service - Very Poor, Bad Form
Bob - Royston, GA
The service technician was ok. He was late arriving from the appointed time and even late arriving from the revised time. We were not notified that he'd be late. We had to call and inquire. When he arrived he told us he didn't do ceiling fan repairs, even though it was the light that needed repairing. He did not have the necessary parts to make the electrical repair, but did take the lighting fixture apart and capped the live wires. He then told us to buy our own parts, - how we could make our own repairs, and gave us a bill for $79.00. We had a coupon which reduced our cost to $64.00, and we paid that essentially for nothing - "nothing was fixed"! To say the service was less than satisfactory is being kind. Any electrician should know what parts are required to perform their profession and should always have the parts on hand to perform their work, and make the repairs needed. Very poor - bad form.
Carra - Royston, GA
JN has always been very prompt and professional. It is the only company that we use for heating and air needs.
Installed a new YORK 17 SEER multi-stage ultra-efficient variable speed drive heat pump system... complete with MERV13 air filtration cabinet, UV light, Phenomenal Air unit, new return air ducting, foam-encapsulating insulation sprayed on all exposed metal duct, and a color touch screen WIFI thermostat linked to the customer’s phone! Ladies and gentlemen, I wish to install a comfort system like this for each and every one of you - YOU DESERVE IT !!!
Air conditioning replacement
Maintenance on a York heat pump
Removed refrigerant-leaking package unit and installed new heat pump package unit with electric back-up heat and encased ductwork to home.
Spring maintenance call, preformed Maintenance on York System
Removed an electric water heater and installed a high efficiency propane on-demand tankless water heater, complete with whole house upgraded gas line and all required modifications.
Install a new all electric 5 stage heat pump system with WiFi thermostat and merv11 high efficiency air filter unit, complete with custom deck in attic, multiple condensate safety devices, and new insulated metal main trunk lines. Ducting redesigned to ensure existing upper level unit and new main level unit deliver optimum comfort to each system’s designated area. Dryer vent flex hose upgraded to all metal dryer vent pipe as well.
Maintenance call, preformed Maintenance on York and American Standard systems
Duct renovation quote
Maintenance on Lennox package unit gas
Maintenance on a Lennox dual fuel system
No heat on heat pump
Service call on York heat pump
Heat pump maintenance call, carried out maintenance on York heat pump.